Privacy Policy
Urban Vogue Property Privacy Policy
At Urban Vogue Property, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage personal information in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). By accessing or using our services, you agree to the collection, use, and disclosure of your personal information as described in this policy.
1. Collection of Personal Information
We collect personal information that is necessary for our business activities, including providing property consultancy services. The types of personal information we collect may include:
Contact information: name, address, email address, and phone number.
Identification details: date of birth, gender, or identification numbers if required by law.
Financial information: payment details, bank account information, or financial records when necessary.
Other relevant information: any other information relevant to our services and interactions with you, such as property preferences, purchase history, or feedback.
2. How We Collect Personal Information
We may collect personal information directly from you when you:
Visit our website, fill out online forms, or interact with our digital services.
Communicate with us via phone, email, or in person.
Engage with us through social media or marketing channels.
Use our services, including consultations, appraisals, and property evaluations.
In some cases, we may collect personal information from third parties, such as real estate agents, financial institutions, or publicly available sources, to support our business activities.
3. Use of Personal Information
We use your personal information to:
Provide property consultancy and related services.
Communicate with you regarding our services, offers, or updates.
Process payments, invoices, and manage financial records.
Improve our services and tailor content to meet your needs.
Fulfill legal or regulatory obligations.
4. Disclosure of Personal Information
We may disclose personal information to third parties, including:
Service providers who assist us in operating our business, such as IT support, payment processors, or marketing agencies.
Government authorities or regulatory bodies when required by law.
Any other third parties as consented by you.
We take reasonable steps to ensure third parties handle your personal information in a secure and compliant manner.
5. Data Security
We are committed to safeguarding your personal information. We implement measures to protect against unauthorized access, modification, disclosure, or misuse. However, please be aware that no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Access to and Correction of Personal Information
You have the right to request access to, or correction of, your personal information held by us. To make a request, please contact us at www.uvpg.com.au. We will respond to your request within a reasonable timeframe and may charge a small fee for access if applicable.
7. Use of Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience. Cookies help us understand website usage, improve functionality, and provide relevant content. You can control cookie settings through your browser; however, disabling cookies may affect website functionality.
8. Direct Marketing
We may use your personal information to send you marketing materials related to our services. You may opt out of receiving marketing communications at any time by following the instructions in the communication or contacting us at www.uvpg.com.au.
9. Overseas Disclosure
In certain circumstances, we may disclose personal information to third parties located outside of Australia. We take reasonable steps to ensure any overseas recipients comply with Australian privacy laws and safeguard your personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will take effect when published.
11. Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy or your personal information, please contact us at:
5002/11 Bale Circuit, Southbank. VIC. 3006.
Robyn Perkins
PH: 0427 55 99 15
MANAGING DIRECTOR
URBAN VOGUE PROPERTY PTY LTD